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Customer Care Service Form

We are sorry your experience did not go perfectly.

Please complete the form below to report any issues and our dedicated Customer Care Team will contact you to follow up!

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Name: *

Email Address: *

Phone Number (associated with your account): *

Order Number (E.g 0618801ABCD): *

Please describe your concern. In order to expedite this process, please provide a complete description.

In order to submit an inquiry, please upload the following photos for review. 1. Close proximity; close-up of the concern.

2. Medium Proximity; one step back from the area of reported concern.

3. Long Range proximity; a photo of the entire piece.

4. Manufacturer Tags; a photo of any tags that can identify the piece (if available).

Date Furniture Was Delivered to Your Home:

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Please note that by submitting this form you are not guaranteed any specific services. This request form will allow our Customer Care team to review your order and any issues according to our Terms and Conditions and Warranty Policies.

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Transitional Sofa with Throw Pillows

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Esprit Decor Home Furnishings features a great selection of sofas, sectionals, recliners, chairs, leather furniture, custom upholstery, beds, mattresses, dressers, nightstands, dining sets, kitchen storage, office furniture, entertainment and can help you with your home design and decorating. Esprit Decor Home Furnishings offers great quality furniture, at a low price to the Chesapeake, Virginia Beach, Norfolk, VA area.

Information Accuracy - We have taken great care to provide you with information that is accurate and useful. Please notify us if you find an error and we will do our best to correct it. We ask that you contact us directly to confirm information about pricing, color, features, dimensions, availability and lead times.

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